“Anna’s guidance eased our fears and gave us confidence at a time when we felt completely lost.”

After my father’s heart attack, our family was overwhelmed with anxiety, fear, and uncertainty. Heart disease runs in our family, and my father hadn’t been taking care of himself as well as he should have. We didn’t know what to ask, what steps to take, or how to move forward. That’s when Anna stepped in. She became not only my father’s advocate, but ours as well.

With patience and clarity, she explained his lab results and tests, educated us about his medications, and walked us through the necessary changes in his diet and activity. She even found a wonderful support group for him. Anna’s guidance eased our fears and gave us confidence at a time when we felt completely lost.

Her ability to navigate the healthcare system, coordinate care among multiple doctors, and communicate clearly about important treatments made all the difference. Everyone deserves someone with Anna’s expertise, compassion, and dedication to stand by their side. We will always be grateful for her help during such a vulnerable and frightening time.

—Sally, Rancho Mirage, CA

“Anna told my mom she was the reason the hospital staff came to work each day—and it made a lasting difference.”

Anna is smart, detail-oriented, organized, and thorough. My mom lives in the Coachella Valley, while I’m in New York. When she was admitted to the local hospital and called me upset, I was so grateful to find Anna.

My mom was in significant pain but couldn’t express it clearly. She told me she was in constant discomfort, felt she couldn’t describe it well, and even worried she was a “bother” to the hospital staff. Anna stepped in and changed everything. She gently encouraged my mother to advocate for herself and reassured her she was never a burden. Anna told her she was the very reason the hospital staff came to work each day, and that caring for her was an honor and privilege. No one had ever said that to my mom before—and it made a lasting difference.

Anna also intervened when the hospital was preparing to discharge my mother to a skilled nursing center. She coordinated a meeting with the surgeon and hospitalist, resulting in one more night’s stay to ensure her pain was properly controlled before transfer. She carefully ensured that my mother’s records, medication lists, and new prescriptions were communicated accurately to the nursing facility. Then, a few days later, she even called to make sure my mom had everything she needed. She didn’t have to—but she did, because she truly cares.

Knowing my mother had Anna as her advocate brought me enormous peace of mind, and my mom told me it was “the best hospital experience” she’d ever had. I would recommend Anna wholeheartedly as a patient advocate.

—Michael, New York, NY

“Because I was so well prepared, my doctor listened to me and took her time.”

Anna was an incredible help to me in preparing for my annual Medicare Wellness visit. In the past, these checkups never fully addressed my concerns, and I often felt that my doctor either didn’t have the time or wouldn’t really hear me. This year was different because of Anna.

She showed me how to keep a detailed log of my symptoms, encouraged me to track my blood pressure, and reminded me to bring an up-to-date list of my prescriptions, vitamins, and supplements. With her guidance, I went into my appointment organized and confident.

Because I was so well prepared, my doctor listened to me, took her time, and performed a thorough exam. She ordered additional testing, adjusted my blood pressure medication, prescribed something to help with my sleep, and even had me stop certain supplements that could interfere with my prescriptions.

Anna is passionate about making sure people have the tools they need to advocate for themselves. She not only helped me prepare but also gave me the encouragement I needed to speak up. My needs and concerns were her focus, and it truly changed the outcome of my visit.

—Betty, Reno, NV